Help when your flight goes wrong
Plain-English guides to refunds, compensation and lost bags, checked against the rules themselves.
What happened?
- My flight was cancelled What to do now, then refunds and compensation
- My flight is delayed What you’re owed depends on where you fly
- My bag is lost, late or damaged Deadlines, how much airlines pay, how to claim
- I want a refund or compensation EU261, UK261 and US refund rules
- I need my airline’s rules Cancellation, baggage and check-in for 11 airlines
- I found an airline number online How to tell if it’s fake, and reach the real airline
Airline rules A–Z
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Airline Customer Service Scams: Spot Fake Numbers, Reach the Real Airline
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Flight Cancelled? What to Do in the First 30 Minutes and What You Are Owed (2026)
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Lost Luggage Compensation 2026: How Much Airlines Pay, Deadlines and How to Claim
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Do You Get a Refund If Your Flight Is Cancelled? US Rules for 2026
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Flight Delay Compensation UK (UK261): £220–£520 and How to Claim
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EU261 Compensation: €250–€600, Who Qualifies, 2027 Changes
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