jetblue cancellation policy

JetBlue Cancellation Policy

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JetBlue Cancellation Policy: Airline transportation services are offered by JetBlue Airways Corp. With an average of 850 flights daily, it transports over 30 million passengers annually to 86 locations in the United States, the Caribbean, and Latin America. In addition, with amenities like free TV, complimentary refreshments, and the majority of legroom, the company provides aircraft and tickets to even more than 82 locations.

David Gary Neeleman established JetBlue Airways in August of 1998. Its main office is in Long Island City, New York. The airlines provide world-class facilities. Their flight cancellation is also one of them. Keep on reading to learn more.

Customer Support Number; +1-866-217-1292

What is JetBlue cancellation policy?

JetBlue has improved and implemented more customer-friendly changes to its cancellation rules. All reservations can now be cancelled without incurring a termination fee.

According to JetBlue’s current cancellation policy:

  • There is no cancellation fee for Blue, Blue Extra, Blue Plus and Mint tickets if you cancel your reservation before departure.
  • A verified same-day switch is also available for USD 75 per traveller, although Mosaic customers and Blue Extra prices are exempt from this charge.
  • For flights inside North America, the Caribbean, and Central America, there will be cancellation costs of USD 100 per passenger.
  • For all other trips, the cost per passenger is USD 200.
  • A confirmed swap for the same day is also available for USD 75 per passenger.


  • For passengers cancelling via phone, a non-refundable penalty of USD 25 will be applied. This price will be tacked on top of any necessary cancellation fees (if any). But if you withdraw via chat or online at, you can prevent this cost.
  • If you change your mind about a non-refundable fare, JetBlue will hold the value of your fare as a JetBlue Travel Credit for a future flight. You can obtain the information through their Travel Bank account.
  • Contact the third party directly if you made your reservation through one.

JetBlue Cancellations—Flight Tickets Paid with Cash or Points

The following describes JetBlue’s cancellation policy for tickets bought with cash or points:

JetBlue 24-Hour Cancellation Policy

You may terminate your flight between 24 hours of purchasing without incurring cancellation fees if you purchased your flight at a minimum of 7 days prior to the departure date of your journey. JetBlue has a 24-hour cancellation policy that applies to all ticket categories, including non-refundable tickets, but not to reservations for JetBlue Vacations. offers online and phone cancellations with a 24-hour window.

JetBlue Policy for Non-Refundable Tickets

If you return a non-refundable JetBlue reservation,  will store your payment in a travel credit account for subsequent use.

If you do not cancel your non-refundable travel segment, even before departure, you will lose all your money, including option fees.

JetBlue Flight Cancellation Policy for Refundable Tickets

Although more expensive, refundable tickets offer greater flexibility. According to JetBlue’s cancellation policy, you can withdraw any refundable ticket and obtain a complete refund to the original method of payment as opposed to getting a travel credit for other tickets.

You will receive a JetBlue Travel Credit for the price you paid if you don’t withdraw a refundable trip section ahead of time.

JetBlue Award Ticket Cancellation Policy

If you need to cancel a previously booked flight, the following requirements must be met in order for TrueBlue points to be returned to your account:

  • Only untraveled flight segments are cancellable.
  • A roundtrip cannot be cancelled on any individual leg.

JetBlue Mosaic Cancellation Policy

Subject to the cancellation policy for JetBlue Elite status members, Mosaic status holders, excluding Blue Mosaic, are entitled to pre-departure cancellation free of charge, even if non-refundable.. In addition, either completing 30 flight sections and accruing 12,000 flight credits within a calendar year or racking up 15,000 flight points within the same period will award you Mosaic status.

JetBlue Cancellation Policy for Government or Military Personnel

According to JetBlue’s cancellation policy, government workers and military people who are flying on discounted rates can terminate their flights and get a complete refund. However, if they don’t show up for the flight.

JetBlue Flight Cancellation Policy Due to Death

A complete refund of the departed passenger’s and their accompanying companion’s tickets is possible under JetBlue’s cancellation policy in the event of a ticketed passenger’s death (s). Refund requests must be submitted within 14 days of flight cancellation and accompanied by a copy of the deceased’s death certificate.. Contact JetBlue at 1-800-JETBLUE for support with such inquiries or third-party reservations (538-2583).

Suppose a traveller presents a copy of the death certificate, obituary, or funeral programme. In that case, JetBlue may eliminate the cancellation fee for cancellations brought on by the passing of an immediate family member of the ticketed passenger. Call JetBlue at 1-800-JETBLUE for assistance or to make third-party reservations (538-2583).

A passenger’s spouse, kid, grandchild, great-grandchild, brother, or sister are all considered immediate family members.

Cancellation Policy Due to Illness of JetBlue

According to JetBlue’s cancellation policy, a traveller cannot reschedule a non-refundable flight because of the illness of a member of the family. However, according to the relevant change charge, the passenger may postpone the departure date by changing the reservation into an unrestricted category ticket for travel at a later date. However, it is free to revoke refundable tickets before a flight.

JetBlue Flight Cancellation Policy For Cancelled Flights

There are several options available to you if JetBlue cancels your flight for whatever reason:

  • Gain access to a JetBlue Travel Bank Credit.
  • Catch the next flight without paying any further fees.
  • If you are unable to rebook your flight within two hours, you will be given a full refund.

The following explains how JetBlue handles cancellations and delays brought on by anomalies:

  • You are eligible for the following reimbursement in the form of a voucher for future trips on JetBlue if JetBlue cancels your trip due to a preventable irregularity and no other means of transportation are available within one hour:
    • If the flight is canceled less than 4 hours before departure, the fee is $50.
    • If the flight is delayed from the scheduled departure time, the fee is $100.

Read Also: Alaska Airlines Cancellation Policy | Allegiant Airlines Cancellation Policy | Hawaiian Airlines Cancellation Policy | KLM Flight Cancellation Policy 


Q1 Does JetBlue have a 24-hour cancellation policy?

It does, indeed. If you cancel your JetBlue price price tag inside 24 hours of purchase (no matter price price tag class), you may now no longer be charged a cancellation rate so long as you’ve got got booked your flight at the least 7 days in advance.

Q2 Does JetBlue let you cancel within 24 hours?

Yes, as long as you buy your flight ticket at least seven days before departure, JetBlue will let you terminate your flight without incurring a fee within 24 hours of making the reservation.

Q3 What is the JetBlue cancellation policy in 2023?

The following changes have been made to JetBlue Airlines’ cancellation policy for 2023:
1) A cancellation cost of USD 100 for flights within the United States, the Caribbean, and Central America and USD 200 for all other destinations will apply to Blue Basic tickets.
2) All other tickets, including the Blue, Blue Plus, Blue Extra, and Mint, are free to cancel as long as you do it prior to takeoff.

The following conditions still apply to JetBlue’s cancellation policy:
3) Tickets booked inside 7 days of departure can be canceled with out penalty inside 24 hours of purchase.
4) Military and government fares are exempt from cancellation fees and no no-show fees.
5) If supported by the appropriate documentary evidence, flight cancellations resulting from the demise of a passenger, fellow passenger, or family member are eligible for full reimbursement.
5) Flight cancellations due to serious illness of close relatives are non-refundable.

Q4 Is there a way to cancel a flight and get your money back?

All JetBlue tickets can now be canceled free of charge (except Blue Basic). You will get a JetBlue Travel Bank Credit if you withdraw a non-refundable ticket; this credit is normally good for twelve months from the initial booking date. However, some travel credits, such as those awarded between February 27, 2020, and June 30, 2020, may have a 24-month expiration term.

Q5 How can I cancel my JetBlue flight booking?

You have a few options for changing or cancelling your JetBlue reservation:
If you bought your ticket directly from JetBlue’s website, mobile app, ticket counter, or contact centre, you could manage your trips online through Manage Trips or over the phone.
By calling 1-800-JETBLUE or +1-866-217-1292.
Contact the travel agent directly if you have questions about your tickets.
Get in touch with TrueBlue directly for award tickets.

Q6 What will happen to my JetBlue ticket if I cancel my flight?

Depending on the sort of ticket you have in hand. Now, it’s free to cancel any ticket (apart from Blue Basic). Within the United States, the Caribbean, and Central America, cancellation fees for Blue Basic tickets are USD 100; for all other destinations, they are USD 200.

Call Live Travel Experts +1-866-217-1292

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