Air France Cancellation Policy

Cancellation Policy For Air France

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Navigating the Air France cancellation policy can be daunting, but it’s essential to know the rules and procedures when you find yourself in a situation where you need to cancel your flight. Here’s a comprehensive guide to help you understand Air France’s ticket cancellation policy.

Customer Support Number: +1-866-217-1292

Air France Cancellation Policy

Air France’s cancellation fees and charges are dependent on the terms and conditions of the ticket you have booked. The Air France cancellation policy differ based on the ticket type, including Business Class, Basic Economy, Refundable Tickets, and Non-Refundable Tickets.

Business Class

  • Refundable tickets: These tickets can be canceled before the departure of the flight, and refunds will be processed back to the original form of payment. They can also be canceled after check-in at the airport or any time before the departure.
  • Fully flex business class ticket bookings: This service allows free flight cancellation or changes without any fees.

Basic Economy

  • Non-refundable tickets: This ticket type is not eligible for refunds, and you’ll have to pay cancellation fees if you decide to cancel.

Flight Delay Compensation

  • If your flight is delayed for more than 3 hours, Air France provides compensation in the form of refreshments and meals.
  • For round-trip bookings, you can request a refund for the unused part of your ticket if your outbound flight is delayed.

Passenger Boarding Refusal

  • If the airline denies you boarding due to no availability and you’ve already booked another ticket for a connecting flight, Air France provides additional compensation.

Refundable Tickets

  • Refundable ticket cancellation rules are flexible, allowing cancellations up to 4 hours before the scheduled flight departure.
  • For domestic flights within Air France, cancellations can be made up to 2 hours prior to departure for free.
  • Refundable tickets are eligible for a full refund in case of sudden demise, immediate injury, or illness.

Non-Refundable Tickets

  • If you cancel a non-refundable ticket, you’ll receive a credit in the form of an Air France voucher valid for 1 year from the cancellation date.
  • The voucher amount is equal to the booking amount after deducting the cancellation fee.

Air France 24-Hour Cancellation Policy

  • The 24-hour cancellation policy is applicable to all ticket types except for bookings made with travel credit vouchers or group bookings of 10 or more persons.
  • You can avail of this policy if you cancel within 24 hours of booking, if Air France modifies your flight schedule within 24 hours, or if you are flying to or from the United States and booked at least 7 days prior to departure.

How to Cancel Tickets with Air France?

You can cancel your Air France flight reservation through various modes under the condition of Air France Cancellation Policy:

Phone Call +1-866-217-1292

  • Look up the Air France customer service phone number on their official website.
  • Call the customer service center and be prepare to provide your flight details, such as the reservation number, flight number, and passenger name.
  • Once the representative verifies your reservation, they will proceed with the flight cancellation process.
  • The representative will confirm the cancellation and explain the refund process if it applies to your booking.
  • If you are eligible for a refund, follow the steps outlined in the Air France refund policy to request a refund for the unused portion of your ticket.


  • Visit the Air France website or app.
  • Go to “My Bookings” and select the itinerary you want to cancel.
  • Provide passenger details and confirmation number.
  • Confirm the cancellation request.
  • Fill a refund form if applicable, and the refund will be credit to your account within 10 days.


  • Reach out to the Air France cancellation phone number +1-866-217-1292 or visit the ticket counter at the airport.
  • Provide your booking number and passenger details.
  • Request the cancellation, and the refund will be process based on the mode of payment.

Air France Cancellation Fees

The cancellation fee varies depending on the time of cancellation and the method used:

  • Within 24 Hours: Online – $200, Via Phone – $250, At the Airport – $200
  • After 24 Hours: Online – Free, Via Phone – Not Permitted, At the Airport – Not Permitted

How to Get  Refund from Air France

To request a refund, follow these steps:

  • Visit the official website or app.
  • Log in to your account and go to “Manage Booking.”
  • Search for “Refund” and follow the instructions.
  • Provide your ticket’s confirmation number and passenger details.
  • If canceling a non-refundable ticket, upload the necessary documents.
  • Press the “confirm” button to complete the refund procedure.

Remember to familiarize yourself with Air France’s specific cancellation policy based on your ticket type to ensure a smooth cancellation process and, if applicable, a refund for your canceled flight.

Read Also: Alaska Airlines Cancellation Policy | Allegiant Airlines Cancellation Policy 


Q1. Can I cancel my Air France flight booking?

Yes, you can cancel your Air France flight booking.

Q2. Is there a time limit for free flight cancellation?

Yes, you can cancel your flight for free within 24 hours of booking, provided the departure is more than 7 days away.

Q3. What are the fees for canceling a flight after 24 hours?

The fees for canceling a flight after 24 hours vary based on the fare type and destination; check the fare conditions for precise details.

Q4. Can I get a refund if I cancel a non-refundable ticket?

Yes, you can get a refund for a non-refundable ticket if you cancel within 24 hours of booking and the departure is more than 7 days away.

Q5. How can I cancel my Air France flight online?

You can cancel your Air France flight online by visiting their official website or using the Air France mobile app.

Q6. Can I change my flight instead of canceling it?

Yes, you can change your flight instead of canceling it by paying the applicable change fee and fare difference.

Q7. What happens to my checked baggage if I cancel my flight?

If you cancel your flight, you will need to contact Air France’s customer service to discuss options regarding your checked baggage. Policies may vary based on the specific circumstances.

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