KLM Flight Cancellation Policy, Refund, & Fees +1-866-217-1292

5/5 - (2 votes)

KLM’s flight cancellation policy allows you to cancel your flight and receive a full refund without a cancellation penalty or administration fee. KLM, the national carrier of the Netherlands, officially operates under the name Royal Dutch Airlines or Koninklijke Luchtvaart Maatschappij N.V. Its headquarters are in Amstelveen, with its central hub at Schiphol Airport in Amsterdam. KLM is part of the SkyTeam alliance and a component of the Air France-KLM group. As of 2021, KLM, the world’s oldest continuously operating airline, employs 35,488 people and has a fleet of 110 aircraft. It offers regular passenger and freight services to 145 destinations.

Customer Support Number: +1-866-217-1292

Table of Contents

What is KLM Airlines Flight cancellation policy?

According to KLM’s flight cancellation policy, you may cancel your KLM flight and receive a full refund without paying a cancellation penalty or administrative fee under the following circumstances:

Suppose you booked your flight online through KLM’s U.S. website. In that case, you can cancel it within 24 hours of booking, regardless of the ticket category.
If KLM cancels your flight and you decide not to take the alternative flight offered.
If your flight is no longer available and has been changed by KLM.
If you have a fully flexible ticket that allows for cancellations and refunds regardless of class.
If you cancel your flight due to another scheduled flight on the same day, your trip to Europe will be delayed by more than 90 minutes.
If you cancel an international flight that is delayed by more than three hours.
If a traveler in your reservation passes away.
If you have been denied a visa or boarding due to a confirmed ticket.

Your booking confirmation email will include the terms and conditions for canceling your KLM flight ticket. However, you can also access this information online through My Travel.

Note: If you purchased your ticket through a third party, such as a travel agency or website, you must contact them directly to cancel and receive a refund.

KLM 24-Hour Cancellation Policy

KLM’s 24-hour cancellation policy applies to all flights to and from the United States by regulations set by the U.S. Department of Transportation.

You booked your flight through KLM.US.
You cancel the flight within 24 hours of booking.
To request your refund, send an email to refund.northamerica@klm.com.

In the subject line of your email, include “Customer First Program” and provide your name, flight number, date of departure, and reservation number for expedited processing of your refund request.

Flexibility—A Cheaper Alternative for Changing Flights

Customers who purchase a Lite or Basic ticket through KLM may:

Flight changes can be made up to 3 times at no extra charge up to 48 hours before departure.
Modify the date of departure, time, and route within Europe without incurring additional costs.

Flexibility is only available under the following conditions:

- Tickets are purchased online.
- Travel is within Europe.
- Your flight departs at least ten days from the date of purchase.

KLM flights rebooking options

KLM’s post-COVID rebooking and refund policy applies based on your departure date, as outlined in the email confirmation received after purchasing your trip.

You can modify your flight reservation before the scheduled departure date if KLM has not canceled it. For travel dates after July 1, 2022, and tickets purchased on or before February 28, 2022, the following options apply:

You can change your travel dates by paying the fare difference, without incurring a change fee.
You can modify your flight to travel on KLM, Air France, Delta Airlines, or Virgin Atlantic without a change fee, but you will still need to pay the fare difference.

If your ticket’s fare conditions permit, you may also request a refund. The confirmation email you received after purchasing your ticket includes details on the fare terms.

You should request a non-refundable and non-transferable travel voucher with a one-year expiration just after the issue date.

Within a few days, you will get your travel coupon through email.
Please note that the entire booking will be canceled once the travel voucher is issued.
If the travel coupon is still valid, you can use it to reserve a flight for a date beyond its expiration.
If the new ticket is cheaper, you will receive new flight credits for the difference. If your replacement ticket costs more, you must pay the extra charge.
Ask for a travel coupon within a one-year validity period following the date of issuance.
After a few days, you will receive an email containing your travel coupon. Please note that the entire booking will be canceled once the travel voucher is issued.
If the travel coupon is still valid, you can use it to reserve a flight for a date beyond its expiration.
You will receive a new travel coupon for the difference in price if the ticket is less expensive.

However, you must pay the additional charge if your newly issued ticket is more expensive.

Anyone who bought their tickets on or after June 29, 2022, can:
You may alter your departure date and destination as specified in the ticket’s pricing restrictions. However, you may be charged a rebooking fee in addition to any applicable fare difference.
Refund requests
Travel vouchers will be used for refunds.
Applying for a travel coupon is possible online.
If your ticket hasn’t been canceled yet and you want to reschedule your vacation, you can do so up until your flight’s scheduled departure time. But you cannot cancel your booking.

How can I change/rebook my flight on KLM?

KLM flights can be changed and rebooked in one of the following ways:

Online using the KLM website (through My Trip)
Via the smartphone application
Phone number (+254 20 389 41 52)
Through social media
Via a KLM ticket counter
Through means of your travel agent

You can also contact Flight Assistance. We will help you get more affordable flight tickets while simultaneously helping you feel happier and more optimistic—all at fully realistic costs. We want to stick around and bring about more happy times.

Visit flightsassistance.com for more information about flights. You can also call +1-866-217-1292 or email help @flightsassistance.com to contact us.

We offer the 700 sites stated above to make your vacation easy and pleasurable. Your executive will also help you with travel arrangements and reservation-making.

How can I request a refundable voucher from KLM?

When your flight did not go as expected, you can use a non-refundable voucher to book another flight or receive a cash refund. You will see the word Refundable on your voucher if it is refundable.

Go here https://www.klm.nl/en/refund to ask for reimbursement with in the form of a refunded travel voucher.
Call the KLM Consumer Help Desk in your city/country should you have any questions.

How to Cancel a KLM Flight

You can submit a refund request online to cancel a flight booked directly from the KLM official website, mobile app or ticket office.
To cancel a flight booked through a travel agency, please contact the travel agency directly.

After you cancel your flight reservation

Upon receiving a confirmation email from KLM, your flight reservation will be canceled.
Depending on the fare type and the timing of the cancellation, KLM will convert the redeemable amount into a Travel Voucher for future use or refund it to the bank account used for the ticket purchase.

How to Change a KLM Flight Booking

KLM offers several options for changing your flight bookings based on the fare terms of your ticket:

Online via the KLM website (through My Trip)
Through the mobile app
By phone at +1-866-217-1292
Via social media channels
At a KLM ticket counter
Through your travel agent

Additionally, you can contact Flight Assistance for help finding affordable flight options to enhance your travel experience. Visit flightsassistance.com, call +1-866-217-1292, or email help@flightsassistance.com for more information. Our team aims to ensure your travel is smooth and enjoyable, offering support with travel arrangements and reservations across 700 destinations worldwide.

How can I change my KLM flight booking online?

With KLM.com, you can modify the itinerary, timing, and route of your KLM flight.

To modify your KLM flight reservation online:

Visit KLM’s official website at KLM.com.
Navigate to the “My Trip” section.
If you have already checked in, you must first cancel your check-in on the Check-in page.
Scroll to the bottom of the Check-in page to cancel your check-in selection.
View your flight details and select “Change flights” from the menu.
Choose your preferred departure airport, departure time, and destination.
Select any additional options you may have purchased during your initial booking or request a refund for them.
Confirm your changes to the flight.

You will receive an email confirmation with your updated itinerary immediately, and you can also view it on the “My Trip” page or through the KLM smartphone app.

For modifications via the smartphone app or if you encounter any issues, contact KLM Customer Service for assistance and guidance.

How can I change my KLM flight booking by phone?

You can use the phone number +1-866-217-1292 to make changes to your KLM flight reservations. The number is toll-free if you’re calling from the United States or Canada, and it is available 24/7.