Sunwing cancellation policy allows for free cancellations in cases of early departures, flight cancellations, or delays. Sunwing also offers Worry Free and Worry Free Plus Packages with Sunwing Vacation Packages, which are available for a fee.
If you cancel a standard ticket at least 21 days before the scheduled departure, there is a $250 fee. However, cancellations made less than 20 days before departure result in the forfeiture of the entire ticket amount.
Significant Highlights of Sunwing Cancellation Policy
A full range of corrective measures is available regarding postponements, cancellations, and unplanned early departures. If your flight is canceled, experiences severe delays, or is affected by an early departure with insufficient notice, Sunwing will provide you with a full refund of your ticket at the original purchase price, covering both the completed and, if applicable, unused portions of the trip, at no additional cost.
A particular set of provisions apply should a flight delay last longer than three hours due to circumstances outside the airline’s control. Within 48 hours of the departure time listed on your ticket, you will receive a confirmed reservation to your destination, free of charge from the airport of your origin. Alternatively, the passenger or the person who purchased the ticket will be eligible for a penalty-free refund in the original payment method. These actions demonstrate the airline’s dedication to providing adaptable, customer-focused solutions to mitigate disruptions.
If Sunwing cannot confirm your reservation within 48 hours, you can choose from the following options:
- Get your ticket’s unused portion refunded to you without incurring any penalties. This reimbursement will be processed within thirty days or less following the disruption to your flight.
- You can make different travel arrangements on the next available flight from your airport to your desired destination. This service is free of charge.
Remarkably, tickets purchased for flights to and from the United States are refundable within 24 hours of purchase as long as they are obtained at least 7 days (168 hours) before the scheduled departure.
Cancellation Policy Sunwing for COVID-19
As per the recently finalized Sunwing COVID-19 flight cancellation policy, any flight affected by the pandemic could be canceled and refunded. August 27, 2021, was the deadline for requesting cancellations of non-refundable tickets. If you didn’t start a refund request by this date, your Future Travel Credit would have continued on its own and been suitable for travel through September 30, 2026.
Regarding Credits for Future Travel:
- Non-Refundable: There is no way to get a refund, transfer, or exchange for cash.
- Options for Redemption: Although these credits are non-refundable, they can be easily redeemed via several channels, such as online at Sunwing.ca, over the phone, or via a reliable travel agency. This flexibility is intended to give tourists easily accessible ways to use their credits when making travel plans in the future.
Sunwing 24-Hour Cancellation Sunwing’s 24-hour cancellation policy applies only to flights that originate or arrive in the United States. This policy allows customers to cancel any Sunwing flight 24 hours after booking and receive a complete refund if the ticket is purchased at least 7 days (168 hours) before departure time. It is a time-sensitive cancellation option that applies to all types of airline tickets, including non-refundable ones.
Sunwing Worry-Free Cancellation
You can change your trip date or gateway up to three days (72 hours) before the departure of your flight with Sunwing’s Worry-Free and Worry-Free Plus packages. These choices are available only in conjunction with purchasing a Sunwing Vacation package; they are not available for independent land-only reservations, cruise vacations, or add-ons. If you want more insurance coverage, add Manulife Global Travel Insurance to your Worry-Free or Worry-Free Plus plan.
Worry-Free Cancellation Details | |||
Worry-Free Plan+$49/passenger | Worry-Free Plus Plan+$99/passenger | Manulife Global Travel Insurance + Worry Free Starts at- ● +$99/passenger aged 74 and under ● +$149/passenger aged 75 and over | Manulife Global Travel Insurance + Worry-Free Plus Starts at- ● +$149/passenger aged 74 and under ● +$199/passenger aged 75 and over |
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How does Sunwing’s Worry-free cancellation work?
With two beneficial plans, Worry Free (which starts at $49/plan, non-refundable) and Worry Free Plus (which starts at $99/passenger), Sunwing offers a dependable option for travelers who expect last-minute alterations to their itinerary. Passengers can change or cancel their travel date or gateway anytime with these plans. Changes can be made up to 72 hours before departure from Canada for Worry-Free travel and up to 3 hours for Worry-Free Plus travel. You can only avail of these perks if you buy your Sunwing Airlines ticket with a Sunwing Vacation Package.
The Worry-Free and Worry-Free Plus plan from Sunwing provide the ease of modification without penalty as long as it is done up to 3 days (72 hours) before departure from Canada for Worry-Free and up to 3 hours before departure for Worry-Free Plus. It is Sunwing’s Worry-Free cancellation policy. The sole requirement is purchasing one of these plans and your Sunwing flight ticket 48 hours before departure from Canada. It is essential to understand that there is no reimbursement for acquiring these plans.
Sunwing Cancelled Flight Policy
You have the following choices if Sunwing cancels your flight without giving you at least 14 days’ notice before departure:
- You can reach your destination on the next available aircraft at no extra cost.
- I want a full refund for the ticket, including the completed and remaining trip portions, if they are no longer needed.
Sunwing Airlines Flight Cancellation
You can choose from the following options to start the process of canceling a Sunwing flight:
- By phone: You can process your flight cancellation by calling Sunwing’s customer care.
- Through the travel agency at +1-866-217-1292 that sold you the ticket: If you bought your ticket from a travel agency, you can work directly with them to make the Cancellation.
- Via a Sunwing ticket office in your area: Alternatively, you can manage the cancellation by going to a nearby Sunwing ticket office.
Sunwing Cancellation Fees
As per Sunwing’s cancellation policy, the cancellation fees imposed by Sunwing are contingent on your fare type and the time of your ticket cancellation.
- Sunwing flights charge $250 per passenger if they cancel 21 days or more before the scheduled departure time.
- On the other hand, if you choose to cancel a Sunwing flight less than 20 days before the departure date, you will be charged 100% of the total ticket, including taxes.
Sunwing Refund Policy
Depending on when you cancel and the tariff terms of your ticket, you may be eligible for a refund from Sunwing. The following are essential aspects of Sunwing Airlines’ refund policy:
- Non-refundable ticket cancellations made voluntarily:
- If a non-refundable ticket is voluntarily canceled, no full refund is given (Voluntary Cancellation).
- A $250 refund is available if the cancellation is made at least 21 days before departure.
- Within 20 days of departure, there is no refund policy for cancellations.
- Involuntary Cancellation (Flight Cancellation, Operational Failure, or Refusal of Transportation):
- Suppose you have to cancel your ticket involuntarily. If you do, you will receive a refund that covers the entire cost of the tickets, regardless of the amount used.
- To start the refund request process, contact Sunwing Airlines or an authorized representative.
- Cancellation or Extension of Time Past Three Hours (Not Under Sunwing’s Control):
- Suppose Sunwing cannot provide an alternate flight within 48 hours or refund the unused portion of your ticket within 30 days of the disruption to your flight. In that case, the airline will only operate if a flight is canceled or delayed for up to three hours for circumstances outside its control.
- Flights into and out of the US:
- A full refund is available for any flight to or from the United States if the ticket is purchased seven days or more before departure and canceled within twenty-four hours of purchase.
- After all necessary paperwork is submitted, refunds are processed in 7 working days for credit card purchases and 20 working days for cheque or cash payments.
How to Get a Refund from Sunwing?
There are several ways to get a refund from Sunwing Airlines if you fit the eligibility requirements:
- Contact Sunwing Airlines directly by phone.
- Reach out to the travel agency that issued your ticket.
- Visit a Sunwing ticketing office in your local area.
- Use the Sunwing Airlines Refund/Compensation Claim Form to submit your online request for a refund.
These choices give travelers freedom and various ways to request refunds per their needs or preferences.
Compensation For Flight Cancellations & Delays
Suppose your flight is canceled or delayed by three hours or more for circumstances beyond the airline’s control, and you are notified fewer than fourteen days before departure. In that case, you may be eligible to receive reimbursement for the inconvenience, as detailed below:
- $125 for three to six-hour arrival delays (longer than three hours but shorter than six hours).
- $250 for six to nine-hour arrival delays (longer than six hours but shorter than nine hours).
- $500 for arrival delays lasting nine hours or more.
Cash or future travel vouchers with no expiration date may be accepted as payment.
When can I claim a refund for flight cancellations or delays?
Suppose safety considerations mandate a flight cancellation or delay. In that case, you can take the next available flight to your intended destination or claim a refund for the unused portion of your ticket. Alternatively, if Sunwing could have prevented the flight disruption without compromising safety, you can request a refund and an additional $125 to compensate for the inconvenience.
Additionally, suppose you are notified less than 12 hours before your departure. You will receive additional benefits like meals, drinks, phone access, and hotel accommodations, including transportation to and from the hotel.
Also, for more details, contact FlightsAssistance.com. Our top priority is the safety and welfare of our passengers, which we ensure through rigorous safety regulations.
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