Wizz Air Cancellation Policy

Cancellation Policy for Wizz Air

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Wizz Air provides a cancellation policy that enables passengers to get a refund for their flight. The specifics of this policy vary depending on the type of ticket purchased. Cancellations can be made for passengers with a Plus Fare or Wizz Plus ticket without additional fees. However, a cancellation fee will apply for those with other types of tickets. The amount of this fee is determined by the timing of the cancellation. The charges will depend on how far in advance you cancel the flight ticket.

Major Highlights Of The Wizz Air Cancellation Policy

The fees associated with choosing to cancel a Wizz Air flight voluntarily vary depending on when you do so. There is a cost of €65 per passenger per flight if you cancel more than 14 days before travel. But suppose it happens less than 14 days before departure, in addition to your Wizz Discount Club perks and other services. In that case, you’ll have to pay a you’ll protection fee of €85 per passenger on each flight.

Remember that you can cancel a Wizz Air flight up to three hours before the scheduled departure time. Make sure to cancel a one-way reservation at least three hours before the scheduled departure. If you have a two-way ticket with a return flight, you should withdraw before the first flight’s departure.

If Wizz Air cancels a confirmed seat, you can receive a full refund for your ticket or travel to your destination on the next available flight at no additional cost. You may receive a refund for your ticket if there are more than five hours of delay. The reimbursement can come in the form of Wizz Credits for future travel or the total amount of your fare plus 20%. You can also choose to board the next flight that leaves for your destination at no extra cost.

If your Wizz Air flight’s schedule chaflight’su can request a ticket refund in the form of Wizz Credits for future travel or receive a 100% refund back to the original payment method.

How can you cancel a flight on Wizz Air Flight?

You have multiple choices to cancel your flight according to Wizz Air ticket cancellation policy:

  • By phone: You can call Wizz Air to cancel your ticket.
  • Online with “Manage My Booking”: “access your account,” select “Manage My Booking” f” on the menu, and “utilize it to cancel your flight.
  • Via a Wizz Air ticket counter (city/airport): If you would rather receive help in person, go to the city or airport Wizz Air ticket counter.
  • Travel agency: You can contact your travel agent to cancel your Wizz Air flight if you purchased your ticket through one of them.

Wizz Air Cancellation Fee

The cost of cancelling your ticket may vary depending on the type of tariff you have and when you choose to do so—either more than 14 days prior to departure or within 14 days of it, according to Wizz Air’s cancellation policy

Wizz Air Cancellation Fee
Cancellation Period Cancellation Fee
More than 14 days before departure ‎€65 as cancellation fee Plus recovery of WIZZ Discount Club benefits
Within 14 days of departure ‎€85 as seat protection fee Plus recovery of WIZZ Discount Club benefits and Other Benefits

Wizz Air Cancelled Flight Policy

Suppose Wizz Air cancels a flight for which you have a confirmed reservation. In that case, you have the following choices under Wizz Air cancellation policy:

  • Request a penalty-free, complete refund.
  • To reach your destination, take the next available flight at no additional expense. Following your request to Wizz Air, you will receive a refund for any remaining amount owed.

Furthermore, Wizz Air will supply the following:

  • Set up two free phone calls, faxes, or emails for you.
  • Pay back the communication expenses.
  • If you choose to board a different aircraft leaving the following day, Wizz Air will arrange complimentary hotel accommodations and airport transfers. Suppose Wizz Air is unable to make these arrangements. In that case, you will get reimbursement for reasonable travel, hotel, and meal charges as long as you can produce legitimate receipts for the expenditures you incurred.

Wizz Air Refund Policy

  • Not returnable Nature: Unless specifically stated otherwise, all fares, taxes, fees, charges, and supplementary services are, by default, non-refundable.
  • Refundable Fares through Call Center: Some fares refundable to or from particular locations are only available via Call Center and not online.
  • Refund Recipient: Wizz Air will refund the reserver or the individual who made the reservation. You must show the reservation code and any other necessary paperwork to get a refund.
  • Processing Time: After you submit your request, most refunds are typically handled within 10 business days.
  • Currency and Fees: You will generally be refunded in the original currency in which your ticket was purchased. In this case, the refund will be made in euros. A few costs are not refundable, including the Wizz Flex service price and the Wizz Discount Club membership/Privilege Pass fee.
  • Third-Party Services: If you cancel third-party services, such as insurance or airport transfers, their return policies will apply.
  • Nevertheless, if you utilized the WIZZ Flex service, the reimbursement cannot be credited back to the original bank account or credit card. Instead, you will need to make a new reservation with the opportunity to select a later travel date within 90 days of the refund date.

Wizz Air Cancelled Flight Compensation

As shown in the table below, Wizz Air’s compensation for a canceled trip depends on the length of your original flight and the delay of the alternate flight they provide.

Wizz Air Compensation for Cancelled Flights
Compensation Flight Distance The compensation will be reduced by 50%.
 250 EUR Up to 1500 km If you’re offered an alternative flight and its arrival time does not exceed your original flight’s scheduled departure time by 2 hours, your compensation will be reduced by 50%.
400 EUR 1501 – 3500 km for intra-Community (EU-EEA) flights If an alternative flight is offered and its arrival time does not exceed the time of your original flight’s scheduled flight by 3 hours, your compensation will be reduced by 50%.
 600 EUR More than 3500 km for non-intra-community (non-EU-EEA) flights offered an alternative flight and its arrival time does not exceed your original flight’s scheduled arflight’sme by 4 hours, your compensation will be reduced by 50%.

There are certain exceptions, though. You are not eligible for reimbursement if:

  • You were notified of the cancellation at least two weeks before your flight’s scheduled departure time (STD).
  • You were notified two weeks to seven days before your flight’s scheduled departure time. I also had the option of taking another flight that departed 2 hours before STD and arrived 4 hours after the scheduled arrival time (STA).
  • You can only request compensation if you booked the ticket, have a Wizz account, and are listed as a passenger in the booking.
  • If you choose to pay as a Wizz Air Credit, this will be considered a full and final settlement of your claim under EC Regulation No. 261 against Wizz Air for the flight specified in your booking.
  • The total compensation amount plus 20% will be credited to your account. For instance, if you are eligible for EUR 400, your Wizz account will be credited EUR 480. Your Wizz account will also receive any future credits.
  • To ensure a smooth process, you must complete all sections of the claim form.

Wizz Air Customer Service

You can pay local rates from the above countries to Wizz Air for assistance with airline reservations. Before calling these numbers, make sure you have the passenger information, such as your confirmation number, date, and route, available.

  • United Kingdom: 0330 977 0444
  • Germany: 0800 1806 542
  • Netherlands: 020 262 5762
  • Hungary: +36 1 755 5240
  • France: 04 26 83 73 04
  • Spain: 900 670 781
  • Norway: 21 40 56 63
  • Italy: 0036 1677 7521
  • Austria: 0720 775 467

Conclusion

For more details, visit FlightsAssistance.com. Making a flight support request through Flights Assistance is simple and easy. Flights Assistance has streamlined the communication channels for your convenience, whether you have questions about your reservations, need to modify your trip or need information about your travel itinerary. Reaching them is simple, thanks to their contact options and user-friendly website. You can quickly email info@FlightAssistance.com or use the user-friendly contact form on their website.

The committed group of experts is prepared to offer timely and trustworthy support, guaranteeing a hassle-free travel experience. You may depend on FlightAssistance.com as your go-to and reliable source for practical flight assistance and smooth communication.

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