Japan Airlines Cancellation Policy

Japan Airlines Cancellation Policy

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If you are one of those who have chosen Japan Airlines for your travels then in this blog you will learn all about the Japan Airlines Cancellation Policy. Japan Airlines is an international airline as you already are aware and it is known to provide services in many scenic destinations across the world. Hence JAL lets you book your ticket any time you like and if you encounter any inconsistency in your travel plans then you can just decide to cancel the reservation by following a few JAL cancellation policies. Furthermore, the airlines understand the need for changes and therefore have introduced the Japan Airlines cancellation policy so that your travel experience is made easier.

Customer Support Number: +1-866-217-1292

Japan Airlines Cancellation Policy

The following is the list of JAL Cancellation Policy for reservation cancellations:

  • Japan Airlines provides the passenger’s leniency of 24 hours, which means that you should cancel your reservation within 24 hours and you can get a full refund on the cancellation.
  • And if you have booked a non-refundable ticket or a two-way trip then it is recommended that you contact JAL so that you can receive professional advice on the situation.
  • Now before you request a refund you got to make sure that your flight ticket qualifies the airline’s terms and conditions.
  • In case your flight is disrupt due to COVID or Japan Airlines has cancelled it then you have the right to claim a full refund.

Does Japan Airlines Have a 24-Hour Cancellation Policy?

Yes, Japan Airlines for sure has a 24-hour cancellation policy. Therefore as per the cancellation policy, you have 24 hours from the time of purchase to cancel your flight ticket free of cost and claim a full refund. However, you must keep in mind that the ticket booked should be at least seven days or more before the flight scheduled departure. Furthermore, the JAL 24-hour cancellation policy is for all flight tickets irrespective of their fare.

How To Cancel Japan Airlines Flight?

Follow the steps below for cancelling Japan airlines Flight Ticket


Go through the given steps to cancel your Japan Airlines ticket using the online method:

  • First of all, using your search engine you would need to open the official JAL website.
  • And now on the homepage, you got to navigate to the ‘Login’ section where you must enter your login details.
  • Next, you will need to select the ‘Flight’ section that is given on the airline’s page.
  • After that, you should find the ‘Manage Japan Airlines (JAL) reservations’ option right on the homepage and then just click on it.
  • You now need to provide the correct booking confirmation number along with the passenger’s name and then click on the ‘Continue’ button to proceed.
  • You will then need to click on the ‘JAL cancel reservations’ link so that you can get to cancel your flight and also receive a refund of the ticket.
  • Now you got to follow the formalities provided on your screen by entering the required details.
  • After you are done following the instructions then you will see the reservation details from where you would need to choose the reservation to cancel your JAL flight ticket.
  • Furthermore, you need to keep in mind that if you purchase a round trip with JAL, then you will need to cancel the whole trip as Japan Airlines do not allow any cancellation on one segment of a journey.
  • In case you have purchased a one-way trip then you can just proceed with the cancellation process in real time.
  • Now once your reservation cancellation is successful then you can request a refund for your ticket fare from the same page.
  • To conclude you will receive an email on your registered email ID that will confirm the reservation and refund status.

Through Travel Agent +1-866-217-1292

If you find it more convenient to get your ticket cancellation by the airline itself then you need not worry as JAL provides the service. You just got to contact the JAL customer service number +1-866-217-1292 if you face any difficulty in cancelling your JAL ticket. And you will be connect directly with Japan Airlines customer executive. You should know that receiving a refund on the fare totally depends on the type of ticket you choose and the conditions will be apply while booking your flight.

Cancellation Fee of Japan Airlines Flight

Well if you cancel your flight ticket within the grace such as 24 hours then you would not have to pay any charges at all. However, if you fail to meet the 24-hour cancellation period and cancel your ticket after 24 hours then you will need to make a payment that varies from $100 to $500. Nonetheless, this cost depends on the cancellation time, route, destination and fare condition.

Does JAL Give Refunds?

Yes, JAL definitely does refunds but this depends on the fare condition of your ticket. Therefore if you have a refundable you can easily claim a refund after you cancel your ticket according to Japan Airlines cancellation policy. If you would like to claim a refund then you should follow the steps mentioned below.

  • You need to begin by visiting the official website of Japan Airlines.
  • And then you should go to the ‘Manage Booking’ section and select the Manage flight option.
  • Now this depends on the membership you have with JAL; you would need to log into your JAL account.
  • You just got to provide the login information and then click on the ‘Find Flight’ option.
  • After doing so, you can go ahead and cancel the booking that you like.
  • Furthermore, in case the flight ticket has already been cancel then you should click on the ‘Refund’ tab.
  • And now you must fill in all the refund details in the form provided on the screen as well as give the reasons for cancellation.
  • Finally, you will need to submit the form and then JAL will verify it, after which they will process the refund to the original payment bank account.

If you find yourself in a situation where you are unable to cancel your JAL flight ticket on your own then you can consider contacting the JAL phone numbers provided 504-6979 or 1-800-525-3663. The Japan Airlines agents are available 24/7 to assist its customer therefore you can feel free to reach out to them and get your concerns sort out.


The information provided about Japan Airlines Cancellation Policy is relevant and reliable so we hope that you find it useful and are able to manage with cancelling your JAL ticket easily. However, in case you still need more details or have some queries related then you can contact Flight Assistance at any time and share your concerns without any hesitation at all.

Read Also: Alaska Airlines Cancellation Policy | Allegiant Airlines Cancellation Policy | Hawaiian Airlines Cancellation Policy

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