Major destinations in Australia, New Zealand, Hong Kong, Japan, and Singapore are among the 23 locations in 13 countries that Fiji Airways, the country’s well-known flag carrier, serves. Such an airline is a sought-after option for passengers who look for comfort and affordability because the airline is known for supplying excellent service and connectivity. However, it’s also important for passengers to also understand the Fiji Airways Cancellation Policy.
If you consider flying with Fiji Airways, you are doing the right thing because you will find a way to travel quickly and save money. Most importantly, check the latest sales, discounts, and special offers before finalizing your booking.
Fiji Airways 24-Hour Risk-Free Cancellation
Fiji Airways has different 24-hour cancellation policies depending on the country of origin and the airline’s rules. The airline has flexible rules regarding its 24-hour cancellation policy that make it easy for passengers to make changes to meet the varied needs of its customers.
Passengers also get a full refund if they cancel the flight within 24 hours of reservation, as long as they make the reservation at least seven days before the planned departure. Discounted or on-sale fares may be restricted. Travelers can change or cancel their reservations on Fiji Airways without paying an additional fee within these 24 hours.
The cancellation charge varies depending on route and class of travel, ranging from $100 to $500 for cancellations outside of the 24-hour risk-free period. This applies to the cancellation of both domestic and international flights. It is wise to check the cancellation policies before making schedule changes to avoid additional charges.
Refundable vs. Non-Refundable Tickets
Knowing the key differences between refundable and non-refundable tickets is essential if booking with Fiji Airways or any other airline. Depending on the airline, passengers who use refundable tickets can cancel a flight and receive a full or partial refund. Such tickets are more expensive but are comforting, especially to passengers with fuzzy plans. On the other hand, non-refundable tickets are cheaper but have tighter cancellation policies.
A traveler who cancels a non-refundable ticket might not get a refund or may only be eligible for travel credit once cancellation fees are subtracted. Non-refundable tickets suit passengers best on a tight budget with set travel plans. In contrast, refundable tickets are suitable for business travelers or those with super hectic schedules.
How to Cancel Your Fiji Airways Flight?
Fiji Airways’ flexible cancellation policy lets clients cancel their online and offline flight reservations. Some arrangements like these can ensure easy and hassle-free cancellation. The detailed procedure for Fiji Airways cancellation is as follows.
Fiji Airways Cancellation Methods
Method 1: Manage Booking for Online Cancellation
The passengers can access the airline’s internet gateway without much time consumption. For the cancellation of a flight with Fiji Airways, follow these steps:
- Go to www.Fiji Airways.com
- Scroll down to the “Manage” link on the homepage and select the Manage Booking section.
- Input your last name and booking reference number in the required fields.
- Click on Search.
- Select any flight you wish to cancel and go ahead and cancel it.
- Proceed to pay all the applicable cancellation fees as guided.
Method 2: Offline Cancellations
For reservations canceled, people can also contact Fiji Airways customer support. This is especially ideal for those who want direct support and those with specific queries regarding their travel cancellation.
There are different regional phone numbers, which include:
- Australia: 13 3454
- Singapore: 800 852 3666
- New Zealand: 0800 800 178
- Fiji: +679 672 0888
- Malaysia: 1 800 81 8186
It is recommended that you check Fiji Airways latest cancellation policy before deciding, considering fees and potential refund eligibility.
Cancellation Fees and Charges
Passengers who need to cancel a flight with Fiji Airways may pay a cancellation charge based on the time the flight is canceled. Travelers can minimize their losses and make wise decisions by knowing about cancellation charges.
Cancellation Charges According to Time
| Time of Cancellation | Cancellation Fee |
| Less than 15 days before departure | 100% of the ticket price (no refund) |
| Between 30 and 15 days before departure | 50% of the ticket price |
| Between 31 and 60 days before departure | 25% of the ticket price |
| No-show (failure to board the flight without cancellation) | 100% of the ticket price (no refund) |
Travelers should check their itinerary and cancel their bookings as early as possible to avoid paying high cancellation fees.
Refund Process and Timelines
Fiji Airways has a well-defined refund process. While non-refundable tickets are not eligible for a refund but may be eligible for travel credits, passengers who purchase refundable tickets can expect a full or partial refund. Customers can contact Fiji Airways customer service or request a refund online using the Manage Booking section. Credit payments are generally process 7–10 working days after accepting the refund. Refunds for bank or cash purchases may take up to 20 working days. Travers is suggested to inquire about the additional processing time with the pay service provider.
Flight Rescheduling and Rebooking Options
Fiji Airways offers the option of changing passenger travel plans through rescheduling and rebooking. Rebooking may involve additional fees or price changes for the kind of fare used or penalties depending on the airline. You can either contact the airline’s customer care or do this online on their website. There is flexibility with modified fares that are flexible or premium in pricing. At the same time, stringent regulations are placed on passengers carrying basic economy or promotional fares. However, the option to make further changes with less or no financial burden will be available. You need to confirm availability and fare conditions before making last-minute changes.
Cancellation Due to Weather or Operational Issues
Fiji Air cancellation policy offers rebooking or refund options for flight cancellations based on weather conditions or operational difficulties. Usually, a passenger can rebook free of charge on the next available flight after a cancellation. In cases where rebooking does not apply to a different flight, Fiji Airways may offer full or partial refunds or travel credits for future bookings. According to Fiji Airways’ policies, travelers may also be eligible for meals, lodging, and other help if delays last longer than a predetermined time. Passengers should use the airline’s official website or customer service channels to stay informed about real-time flight notifications.
Cancellations for Medical or Emergency Reasons
Fiji Airways understands that unexpected situations, such as illness or family issues, often delay people’s travel. Suppose the passenger can provide proof of urgency or carry viable medical documentation. In that case, they can request the fare return or rebook for travel. In most cases, the airline might waive the cancellation fees for such exigencies.
Conclusion
Fiji Airways offers a flexible cancellation and refund policy to meet various travel requirements. Passengers can now have the option to get full refunds, travel credits, or chances for rebooking if they cancel for personal reasons, emergencies, or airline interruptions. Non-refundable tickets may be stiffer, but there is more flexibility if it is a refundable ticket. Suppose travelers know the airline’s refund policies, cancellation costs, and rebooking procedures. In that case, they can make better selections. All passengers are advised to check out the latest airline policies before changing their travel plans and canceling or modifying their reservations as soon as possible to avoid excessive charges.
Related Article: Fiji Airways Business Class
