Our travel plans are constantly changing. If you wish to cancel your Etihad Airways flight, we recommend you first familiarize yourself with the Etihad cancellation policy. The airline offers the best service and prices to help consumers get the most out of their travels. However, Etihad Airways flight cancellation policy can cause problems when travelers want to cancel their tickets.
Additionally, this article provides all the relevant information to help you balance your Etihad flight. Please read the terms and conditions and review all Etihad cancellation charges before requesting cancellation.
According to Etihad’s Cancellation Policy, only refundable tickets can be canceled and fully refunded.
Etihad Cancellation Policy
The Etihad Cancellation Policy allows you to request a full refund of your flight booking if:
- One of the flights in the itinerary has been canceled.
- The flight needs to be operated as planned.
- Etihad Airways did not board a flight with a confirmed booking despite meeting the check-in deadline and boarding time.
- Etihad Airways does not make stops at stopovers or destinations.
- Etihad will miss your connecting flight with a confirmed booking.
- Etihad cancellation policy allows you to request a full refund of the unused portion of your ticket if you cancel your trip after your flight has been delayed by at least 5 hours.
- Get a full refund if you book your ticket to or from the United States at least seven days before your scheduled departure date and cancel within 24 hours of purchase. America.
- Etihad Airways ticket cancellation policy also allows you to cancel your ticket and request a full refund if you hold a fully refundable ticket.
Etihad Cancellation Policy for COVID
Etihad cancellation policy for COVID-19 no longer applies to flight bookings made after 31 May 2022. It means that all-
- Tickets issued/reissued by May 31, 2022, must be used by September 30, 2022.
- All refunds related to COVID-19 must be completed by May 31, 2022.
- Standard fare rules apply for tickets issued before May 31, 2022, or for travel on or after September 30, 2022.
Etihad Cancellation Policy for USA
If you book your ticket to/from the US directly at Etihad Airways US ticket office at least seven days before departure, you can cancel within 24 hours of purchasing your ticket for a full refund.
Etihad Cancellation Refund
Etihad has been known for its quality customer service, and it shows with its cancellation and refund policies. They understand that life doesn’t always go as planned, and so they have created a system to help customers who need to cancel their flights. Etihad offers a full cancellation refund for any booking made at least seven days before the departure date. Customers can then use the refund to book a new flight or receive a refund in the original form of payment.
Customers who choose to book a new flight can also receive a discount on their fare by using the Refund Credit Note they receive. Additionally, if you book a flight with Etihad at least seven days before departure, you are eligible for a cancellation waiver that waives fees for cancellations made within 24 hours of the trip’s scheduled departure. Is constantly searching for ways to enhance customer service and create the most frictionless and pleasant experiences for its clients.
Etihad Cancellation Policy within 24 Hours
- An airway allows travelers to cancel a reservation within 24 hours of booking for a full refund. You do not have to pay a cancellation fee if you cancel your ticket within 24 hours.
- It allows a passenger to purchase a ticket up to one week before departure.
- You can cancel free of charge if you booked less than a week in advance and cancel within 24 hours.
Etihad Cancellation Fee
Depending on the itinerary and kind of ticket booked, an Etihad Airways cancellation fee of USD 200 may apply. However, here is everything you need to know about cancellations by Etihad Airways. –
Cancellation Policies and Fees Overview:
1. Refund Eligibility:
- Full refunds are granted within the stipulated conditions.
- A cancellation fee will apply if you are not eligible for a full refund.
2. Cancellation Fee Factors:
- It was determined by fare type: Deal, Saver, Classic, or Flex.
- It varies based on the route of your flight.
- The most restrictive fare within multiple bookings governs the fee.
- We are governed by the original ticket’s fare rules.
3. Special Considerations:
- Infant tickets are fully refundable.
- A 10% additional fee is levied for cancellations within 96 hours of the flight.
- There are no charges for refunding or changing bookings due to the death of a co-passenger or immediate family member (valid documentation required).
4. No-Show and Flight Changes:
- A no-show fee applies if you miss your flight.
- Timely notification to Etihad is crucial to avoid cancellation of return/onward flights.
- For flights with partner airlines, direct contact with them is necessary.
5. Third-Party Bookings:
- Direct communication with them is required to cancel a ticket booked through a third party.
This comprehensive breakdown outlines the basics of Etihad Airways’ cancellation policy, shedding light on the factors influencing fees and the specific circumstances under which exceptions or additional charges may apply.
Etihad Flight Delay Compensation
Depending on the circumstances, passengers are eligible for either cash compensation or travel vouchers. To receive compensation, passengers must provide proof of their situation, including a copy of their flight ticket and proof of their delay. Furthermore, the delay must have been caused by the airline itself and not external factors. Once passengers have submitted the necessary documents, Etihad will assess the claim and make a decision.
If the claim is approved, the appropriate compensation will be provided. While the process may seem complex at first, Etihad has put in place a system to ensure that passengers are fairly compensated for their delays. If you have experienced a delay with your Etihad flight, be sure to take advantage of the compensation opportunities available to you.
Etihad Airways Ticket Cancellation Procedure
The Etihad Airways ticket cancellation process is straightforward. You can cancel your ticket: To cancel your Etihad Airways booking. You can call this toll-free number at +1-866-217-1292 available 24/7 in the USA.
Cancellation Process with Etihad Airways:
Cancellation Options:
The process for cancelling an Etihad Airways flight ticket is straightforward and provides flexibility for passengers. Options include:
1. Phone Cancellation:
- Contact Etihad customer service by phone to initiate the cancellation process.
2. Online Cancellation via Manage My Booking:
- Utilize the online platform “Manage My Booking” on Etihad.com for a seamless cancellation experience.
- For tickets purchased through third parties, such as travel agents or online websites, direct contact with the respective entity is necessary.
Phone Cancellation: Call the Etihad customer service number to cancel via phone at +1-866-217-1292 and follow the guidance provided.
Online Cancellation: For online cancellations, stick to the following steps:
- Visit etihad.com
- Navigate to the “Manage” tab and select “View or change booking” under “Manage your booking.”
- Fill in your booking reference/ticket number along with your last name.
- Click “Find My Booking” to proceed.
- Choose the specific flight you wish to cancel.
- Follow the on-screen prompts to complete the cancellation.
- For added convenience, the Etihad Airways mobile app also allows users to change or cancel flight bookings.
Etihad Choice Plus Cancellation Policy
The Etihad Choice Plus cancellation policy is designed to provide customers with maximum flexibility when it comes to cancelling their flights. The policy allows customers to cancel their flights up to 24 hours before departure and receive a full refund of the fare.
Additionally, customers can make changes to their flights free of charge up to 2 hours before departure. In some cases, customers may be eligible for a partial refund for their flight if they miss the 24-hour mark. It’s important to note that any additional services purchased in conjunction with the flight, such as extra legroom seating or lounge access, will not be eligible for a refund if cancelled within 24 hours of departure.
All cancellations must be made through the Etihad Choice Plus website. Customers are urged to read through the full cancellation policy in detail to ensure they understand the terms and conditions of the policy.
Etihad Airways Cancellation Compensation
If your Etihad flight is cancelled due to reasons within the airline’s control or if you experience involuntary denial of boarding, Etihad Airways ensures passenger entitlement to flight compensation as follows:
Compensation Rates:
- Euro 400 for flights not exceeding 3,500km.
- Euro 600 for flights exceeding 3,500km.
Reduction Conditions:
- Compensation is subject to a 50% reduction if an alternative flight is offered, provided the arrival time does not exceed the original flight’s arrival time.
- Reductions occur by 3 hours for flights within 3,500km and by 4 hours for flights exceeding 3,500km.
Passenger Options:
- Passengers have the right to choose from the following options:
- Reimbursement for the unused portion of the ticket for the untraveled journey.
- Re-routing to the final destination under similar conditions, either as close as possible to the original travel date or at a later date convenient for the passenger.
Right to Care:
- In instances where the flight is cancelled, delayed by more than 4 hours (3 hours for flights departing from Athens or Larnaca), or if involuntary denial of boarding occurs, passengers are entitled to the following services free of charge:
- Meals and refreshment vouchers based on waiting time.
- Two instances of communication (phone calls, emails, faxes, or telex messages).
- Hotel accommodation if necessary.
- To-and-fro transportation between the airport and the hotel.
This comprehensive set of compensation and passenger rights underscores Etihad Airways’ commitment to addressing disruptions in a passenger-friendly manner, ensuring travellers are adequately compensated and provided with essential services during unforeseen circumstances.
Etihad Refund Policy
According to Etihad Refund Policy, All airline tickets come with fare conditions, which set the ticket’s price and refund policy.
1. Processing Time:
- Refunds typically take 14–30 working days to appear on your card or bank statement.
2. Refundable Tickets:
- Your ticket is eligible for a refund, either with or without a cancellation fee, if it remains unused.
3. Irreversibility of Refunds and Cancellations:
- Once processed, refunds and cancellations cannot be reversed.
4. Fare Rule Adherence:
- Refunds are subject to the fare rules associated with the specific ticket.
5. Ticket Issuance Criteria:
- To be eligible for a refund, the ticket must have been issued at least 5 days prior and purchased using a single credit card.
6. Original Payment Method:
- Refunds are processed to the original form of payment. If the credit card initially used is no longer in use, passengers must contact Etihad to facilitate the refund.
7. Non-Refundable Fees:
- Service and ancillary fees, once applied, are non-refundable.
Read Also: Alaska Airlines Cancellation Policy | Allegiant Airlines Cancellation Policy | Hawaiian Airlines Cancellation Policy | KLM Flight Cancellation Policy
Conclusion
Etihad’s refund policy provides a detailed framework for passengers seeking reimbursement. The policy ensures clarity and fairness in handling refund requests, from the specific timeframes for processing to the eligibility criteria for refundable tickets. Passengers are encouraged to review and adhere to the stated guidelines to streamline the refund process and address any potential concerns related to payments and fees. If you have any questions about the refund policy or need assistance, call +1-866-217-1292.
For more information on Etihad cancellation policy or refund policy, visit Flights Assistance. You can also cancel your flight or process a refund by calling our helpline at +1-866-217-1292.
FAQs
Q1. What is Etihad Economy Cancellation Policy?
According to Etihad Airways’ Economy Cancellation Policy:
- You can not cancel or get a refund of Economy Cabin, Economy Sale, and Economy Value fares.
- Economy Choice fares may incur cancellation fees depending on fare type and route.
- The Economy Choice Plus fare is free of cancellation and refunds.
Q2. Can I get my money back if I cancel my Etihad flight?
You can get your money back if you cancel your Etihad flight.
Q3. What is the cancellation fee for Etihad Airways?
If a booking is canceled within 96 hours of travel, the penalty charged by Etihad Airways is AED 150. It will be charged in addition to any applicable cancellation charges as stated in the fare conditions.
Q4. Can I cancel my flight and get a full refund?
If your flight cancels or does not operate as planned, you can cancel your ticket and receive a full refund.
Q5. How much will I lose if I cancel a flight ticket?
Depending on the itinerary and kind of ticket booked, an Etihad Airways cancellation fee of USD 200 may apply.
Q6. Which airlines have a 24-hour cancellation policy?
These days every significant airline offers a 24-hour cancellation policy. Etihad Airways is one of them.
Q7. What is Etihad international flight cancellation policy?
U.S. passengers who purchase a ticket at least seven days before the scheduled departure date may cancel their reservation and receive a full refund if they cancel their reservation within 24 hours of purchasing the ticket.