SATA Azores Airlines: Everything You Need To Know

This post is for those who are seeking to learn about SATA Azores Airlines. So keeping in mind all the important terms and conditions that you should know are all mentioned below, therefore, you can just go ahead and read along.

Introduction About Sata Azores Airlines

Do you know that SATA Azores Airlines is a Portuguese Airline? Well, yes, and its headquarters and main hub are at Ponta Delgada (Azores). However, at first, the airline started with the name Ocean Air and then later changed its name to SATA International. And then in 2015, the name was rebranded from SATA International Group to Azores Airlines. You may already know that Azores Airlines flies between Portugal, Canada, the USA, the UK and Germany. Lisbon is known as the major focus city for the airline. Azores Airlines operate Economy as well as Business class services and they also have an all-Airbus fleet. Furthermore, the airline’s IATA code is S4.

Benefits of Booking Sata Azores Airlines

• Carry-On baggage the airlines let the passengers bring 1 personal item free of charge such as a purse, laptop bag etc. However, the carry-on allowance depends on the type of ticket fare you purchase.
• Economy class passengers are allowed to carry 1 piece of carry-on baggage but not more than 115 cm (55x40x25 cm) this also includes handles and wheels and it should weigh not more than 8kg.
• Whereas Business class passengers are allowed to bring 2 pieces of carry-on baggage but not bigger than 126 cm, including handles and wheels etc and should weigh not more than 10kg per piece.

Checked Baggage

• You should know that Azores Airlines has various checked baggage policies for different types of fare so it totally depends on the type of fare you purchase.

Check-in

• If you want to check in then you should search the Azores Airlines page or you could let an Alternative Airline help you with the online check-in.
• It is suggested that you arrive at the airport at least 3 hours before the flight departure. Furthermore, the airline’s check-in desks are generally open between 2 to 3 before the scheduled flight departure.

In-Flight Entertainment and Wi-Fi

• With Azores Airlines you get to connect to your personal devices and enjoy a variety of movies, music and TV shows. However, if you would like to connect to the airline’s in-flight entertainment system then you will need to first download the Cabin Media Player app.

Codeshare Agreements

• You must also be aware that Azores Airlines has interlined agreements with Alaska Airlines, Porter Airlines, JetBlue, and SATA Air Acores.
• And the Azores also has Codeshare agreements with Air France and TAP Air Portugal.

How to Book Sata Azores Flight?

• You can easily book your flight ticket with SATA Azores Airlines as you just need to visit the airline’s official website and go to the ‘Book’ section or you can call the travel agent directly.
• After that on the displayed ‘from and to’ you will need to enter your destinations and then click on next.
• Other than that you can even go directly to the airline’s airport and book your flight ticket at the ticket counter.
• If you want you can even book your flight via other websites by entering your details in the search form and then using the ‘Airlines’ filter to show you only flights with Azores Airlines.

What Is The Cancellation Policy of Sata Azores?

In the following you will understand the important points of Sata Azores’ cancellation policy:

• To begin with, you can cancel your Sata Azores flight reservations online or by contacting the airline’s customer service phone number. You should also know that Azores Airlines flight cancellation is subject to the terms and conditions, general conditions of carriage as well as other applicable cancellation fees and charges of the airline.
• The airline’s cancellation fees vary based on the type of fare you purchase. Therefore if you have selected the multiple fare rules during the booking then the most restrictive Azores airlines cancellation policy will be applied for the same.
• The flights that originate to and from the United States and Canada: now if you have booked your ticket at least 7 days before the scheduled departure then you are allowed to cancel and claim a full refund without having to pay any Azores cancellation fee but only if you request a cancellation within 24 hours of purchasing your flight ticket.
• Now if the airline has to cancel a scheduled flight then you would be able to redeem the unused portion of the due flight for further future travels, but you need to keep in mind that you can use it up to one year only from the date of cancellation. Moreover, you will be informed regarding the cancellation as well as other information you would need to rebook your future trip.
• You must know that you should make the cancellation request up to three hours before the scheduled flight departure.
• Moreover, no flight cancellation is allowed after the scheduled departure and also the entire booking value will remain forfeited.
• And for those who have a non-refundable ticket, the airline only allows your taxes and fees as a refund under all circumstances. However, if you have a non-refundable ticket that is booked with travel insurance then you could claim the refund based on your coverage policy of the insurance.

Cancellation Process of Sata Azores Flight

Online Method

• You must first go to the official website of the airline.
• And then in the quick access dialogue box on the given homepage, you got to select the ‘My Trip’ option.
• After that, you will need to enter your ‘Booking Code and last name’.
• Next, you must select the reservation that you would like to cancel.
• And now just follow the given on-screen instructions.
• If you want you could also use the Azores Airlines cancellation option to undo your booking.

Once you are done with the steps then you should receive a confirmation email.

Offline Method

You just need to contact the airline’s agents and for which you can dial the following numbers:

• General – (+351) 296 209 720
• USA – (+1) 669 292 5454 
• Spain – (+34) 915 687 350
• Germany – +49 (0)69-770 673 056

And if you do not find any number related to your concern then you can go to the ‘Help’ section on the airline’s website and find your region.

Now once you connect with the executives at Azores Airlines then you can go ahead and request a flight cancellation. You will need to give all the details required to proceed with the process. After which you would also need to pay the required charge fee and then just confirm the cancellation via the email received.

What is Azores Airlines Cancellation Fee?

Well, as per the airline’s cancellation policy, the fee charged for cancellation is allowed only per person and per booking however this also varies with the region of the passengers as well as the class service that they purchase. Below you will find the complete overview of the airline’s cancellation fee.

Cancellation Fee for Inter-Island Region:

Cancellation fees – Europe/Africa

Cancellation Fees- North America

How To Modify Sata Azores Booking?

In the following you will find the procedure to modify your bookings online:

• You would need to start by visiting the airline’s website.
• Next, you should know that name changes are only allowed for ‘Groups of up to 3 letters along with a penalty charge of $50.00.
• Furthermore, name changes are not allowed for individual reservations.
• You can change your reservations through SATA’s Airlines sales point or via the airline’s call center.
• Otherwise, you could also choose to contact Azores Airlines Agent Help Desk via egents@sata.pt.

Read Also: 

Round Trip Flight Booking

One Way Flight Booking 

Everything About Envoy Air

Everything About Lynx Airlines

Conclusion

By now you must have read the above article hence we hope that you find this page useful and all the details provided regarding Sata Azores Airlines. Nevertheless, if you need any further guidance then you can always contact Flight Assistance. And the team will surely provide you with the needed information right away.