Privacy Policy

Welcome to https://flightsassistance.com (the ”Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies concerning those users of the Site (”Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by Flight Assistance (collectively, ”Services”) (”Authorized Customers”).

”Personally Identifiable Information”

refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. Personally, Identifiable Information does not include information collected anonymously (without identification of the individual user) or demographic information not connected to an identified individual.

What is Personally Identifiable Information collected?

We may collect basic user profile information from all of our Visitors. In addition, we collect the following additional information from our Authorized Customers: the names, addresses, phone numbers, and email addresses of Authorized Customers, the nature and size of the business, and the nature and size of the advertising inventory that the Authorized Customer intends to purchase or sell.

What organizations are collecting the information?

In addition to our direct collection of information, our third-party service vendors (such as credit card companies, clearinghouses, and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our visitor’s Authorized Customers. We do not control how these third parties use such information. Still, we ask them to disclose how they use personal information provided by Visitors and Authorized Customers. For example, some of these third parties may be intermediaries that act solely as links in the distribution chain and do not store, retain, or use their information.

How does the Site use Personally Identifiable Information?

We use Personally Identifiable Information to customize the Site, make appropriate service offerings, and fulfill buying and selling requests on the Site. For example, we may email Visitors and Authorized Customers about research or purchase and selling opportunities on the Site or information related to the Site’s subject matter. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries or to provide requested information.

To whom may the information may be shared?

Personally Identifiable Information about Authorized Customers may be shared with other Authorized Customers who wish to evaluate potential transactions with other Authorized Customers. In addition, we may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third-party vendors. We also offer the opportunity to ” opt out” of receiving information or being contacted by us or any agency acting on our behalf.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by Flight Assistance is securely stored and is not accessible to third parties or employees of Flight Assistance except for use as indicated above.

What choices are available to Visitors regarding the collection, use, and distribution of the information?

Visitors and Authorized Customers may opt-out of receiving unsolicited information from or being contacted by our vendors and us and affiliated agencies by responding to emails as instructed or by contacting us at 11008 County Road Terrell, TX 75160

Are Cookies Used on the Site?

Cookies are used for a variety of reasons. For example, we use Cookies to obtain information about our visitors’ preferences and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the Site is unused for more than 10 minutes, we will automatically log the Authorized Customer off.

How does Flight Assistance use login information?

Flight Assistance uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user’s movement and use, and gather broad demographic information.

What partners or service providers have access to Personally Identifiable Information from Visitors and Authorized Customers on the Site?

Flight Assistance has entered and will continue to enter partnerships and other affiliations with several vendors. Such vendors may access specific Personally Identifiable Information on a need-to-know basis for evaluating Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information—disclosing Personally Identifiable Information to comply with the law. For example, we will disclose Personally Identifiable Information to comply with a court order, subpoena, or a law enforcement agency request to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.

How does the Site keep Personally Identifiable Information secure?

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password to access the information. We audit our security systems and processes regularly. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering, and break-ins. We cannot guarantee or warrant that such events will not occur and will not be liable to Visitors or Authorized Customers for any such occurrences.

How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at support@flightsassistance.com.

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?

We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. Therefore, an individual who requests to deactivate Personally Identifiable Information will have this information functionally deleted. Consequently, we will not sell, transfer, or use Personally Identifiable Information relating to that individual moving forward.

What happens if the Privacy Policy Changes?

We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, suppose we are changing our privacy policy that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has requested not be disclosed. In that case, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer from preventing such disclosure.

Links:

https://flightsassistance.com contains links to other websites. Please note that when you click on one of these links, you move to another website. We encourage you to read the privacy statements of these linked sites, as their privacy policies may differ from ours.